Mbi55 is fully committed to protecting the privacy and data security of every member. This document transparently explains how we collect, store, use, and safeguard your information.
Your privacy is not merely a legal obligation — it is our moral responsibility to every member who trusts the mbi55 platform.
All personal data and financial transactions are protected by 256-bit SSL encryption — the same standard used by leading banking institutions in Malaysia.
Mbi55 has never and will never sell member personal information to any third party for marketing or commercial purposes without your consent.
You have the right to access, amend, or request deletion of your personal data at any time through your account settings or by contacting our support team.
We only collect data that is strictly necessary to operate the platform, process transactions, and fulfil our legal compliance obligations.
Member data is stored on fully secured servers with strict access controls, regular security audits, and redundant backup systems to prevent data loss.
The mbi55 Privacy Policy complies with Malaysia's Personal Data Protection Act 2010 (PDPA) and applicable international standards to ensure your rights are always protected.
Your data is protected in accordance with Malaysia's PDPA 2010.
By using the mbi55.pro platform, you agree to the terms of this Privacy Policy. Please read this document carefully to understand how your personal data is handled by us.
Mbi55 cares about your privacy. We understand that when you register as a member and entrust your personal information to us, you are placing a great deal of confidence in us to handle that data responsibly. We regard that trust as something deeply valuable and not to be taken lightly.
This Privacy Policy explains in detail what types of information we collect, how we use it, who it may be shared with under certain limited circumstances, and what protective measures we take to keep your data safe at all times. This document also clarifies the rights you hold as the owner of your own personal data.
This Privacy Policy applies to all users and registered members of the mbi55 platform, covering the mbi55.pro website and any associated mobile applications. It should be read together with Terms and Conditions mbi55 which constitutes the entire agreement between you and us.
Mbi55 practises a data minimisation principle — we only collect information that is genuinely necessary to operate the platform safely and efficiently. The following are the categories of data we collect:
Full name as shown on your identity card or passport, date of birth, identity card (MyKad) or passport number, current residential address, email address, and mobile number. This information is required for identity verification (KYC) purposes and official communications with you.
Your bank account or e-wallet details used for deposits and withdrawals, including bank name, account number (in encrypted format), and account holder name. mbi55 does not store full credit or debit card details — sensitive payment data is securely processed through certified third-party payment gateways.
Records of gaming activity, betting history, deposit and withdrawal transaction history, game preferences, and login session times and durations. This data is used for regulatory compliance, fraud prevention, and service improvement purposes.
IP address, web browser type and version, device type, operating system, screen resolution data, cookie data, and server log information. This technical information helps us secure your account and detect any suspicious activity.
Name, date of birth, IC/passport, address, email, phone
Bank account / e-wallet details in encrypted format
Betting records, transaction history, game preferences
IP address, device type, web browser, server log data
Mbi55 collects your personal data through several different means, depending on the context of your interaction with our platform:
All data collected by mbi55 is used exclusively for legitimate, pre-defined purposes. We do not use your data beyond the following scope without your consent:
Mbi55 does not use your personal data to make automated decisions that could significantly affect you without human review. Any material decisions involving your account will involve review by our team.
Mbi55 does not sell, rent, or trade your personal data to any party for marketing purposes. However, there are limited situations where we need to share your data with certain parties to ensure smooth operations and legal compliance:
We work with selected third-party service providers who assist us in operating the platform, including payment gateway providers, cloud service providers, identity verification companies, and cybersecurity solution providers. All these providers are bound by strict confidentiality agreements and are only permitted to use your data for the specified purposes.
Mbi55 will disclose member data to government authorities, law enforcement agencies, or regulatory bodies when required by Malaysian law or a valid court order. Such disclosure is a legal obligation and is not at our discretion.
Should mbi55 be involved in any merger, acquisition, or sale of business assets, member data may be transferred as part of that transaction. In such circumstances, you will be notified in advance and the same or stricter Privacy Policy will continue to apply.
Mbi55 continually invests in the latest cybersecurity infrastructure to ensure the personal and financial data of every member remains protected at the highest level. The security measures we implement include:
While we take all reasonable precautions, no security system can be guaranteed 100% safe from all cyber threats. We therefore encourage you to play your part in keeping your account secure by using a strong password and not sharing it with anyone.
Mbi55 uses cookies and similar tracking technologies to enhance your browsing experience and ensure the platform functions smoothly. Cookies are small text files stored on your device when you visit our website.
You can manage your cookie settings through your web browser. However, disabling certain cookies may affect the functionality and user experience of the mbi55 platform.
Under Malaysia's Personal Data Protection Act 2010 (PDPA), you as a data subject have certain rights regarding your personal information held by mbi55. These rights may be exercised by contacting our customer service team:
You have the right to request a copy of the personal data we hold about you. We will provide this information within 21 working days from the date your request is received.
If you find that any personal data we hold about you is inaccurate, incomplete, or outdated, you have the right to request an immediate correction of that information.
For data processing that relies on your consent — such as marketing communications — you may withdraw that consent at any time without affecting your eligibility as a mbi55 member.
You have the right to object to the processing of your personal data for direct marketing purposes. Once your objection is received, we will immediately cease processing your data for that purpose.
In certain circumstances, you may request the deletion of your personal data. Please note that some data may need to be retained due to ongoing legal obligations or contractual requirements.
Mbi55 retains member personal data for as long as your account is active or as long as necessary to provide services to you. Once an account is terminated or closed, your data will be retained for the following periods depending on the data type:
Once the designated retention period has expired and there is no legal obligation requiring continued retention, your data will be securely deleted or anonymised in accordance with our standard security procedures.
The mbi55 platform is strictly for individuals aged 18 and above only. We do not intentionally collect, store, or process any personal data from individuals under the age of 18. If we find that we have inadvertently received data from underage children or minors, we will immediately take steps to delete that information and close the relevant account.
Parents and guardians who have reason to believe that a child under their care has registered or attempted to register with mbi55 are advised to contact our customer support team immediately so that prompt action can be taken.
Mbi55 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our operational practices, new legal requirements, or relevant technological developments. Any material amendments will be communicated to you via:
Continued use of the mbi55 platform after the effective date of any amendment will be considered your acceptance of the updated version of the Privacy Policy. The "Last Updated" date at the top of this document will always reflect the latest version currently in effect.
If you have any questions, concerns, or complaints regarding this Privacy Policy or how we handle your personal data, please contact our Data Protection Officer (DPO) through the following channels:
We are committed to responding to all privacy-related enquiries within 5 working days. For more complex complaints requiring further investigation, we will provide progress updates within 14 working days.
If you are not satisfied with our response, you have the right to lodge a complaint with the Personal Data Protection Commissioner of Malaysia under the framework of the Personal Data Protection Act 2010.
As a mbi55 member, you hold full rights over your personal data. Contact us at any time to exercise the following rights.
Mbi55 protects your privacy at every step. Register today and enjoy a safe, transparent, and enjoyable gaming experience alongside hundreds of thousands of loyal members across Malaysia.